Damp along the base of a party wall
With a crew geared up, a wet line at the bottom of the wall you share with the next unit ordinarily means water inside that assembly.
Homes and commercial properties
Nationwide
Our always-ready team coordinates cleanup across the affected condo, shared walls, and neighboring units while protecting flooring, finishes, and belongings.
Signs to look for
With a crew geared up, if you notice any of these problems, call us before water has more time to spread into nearby materials.
With a crew geared up, a wet line at the bottom of the wall you share with the next unit ordinarily means water inside that assembly.
For an always-ready response, kitchens and bathrooms stack vertically, and the chase behind them carries a plumbing riser serving several units.
Because we answer at any hour, balconies, patios and windows are frequently limited common elements, meaning you use them exclusively but the association maintains them.
Because we answer at any hour, the roof is a common element in virtually every declaration, so water arriving from above the top floor is an association matter.
So mobilization stays on track, that means water left your unit, through your floor and into a shared assembly.
With a crew geared up, common area water still reaches your unit under the door and through the wall cavity.
What happens
Our always-ready team adjusts the work to what got wet, how far the water traveled, and which materials can be saved.
With a crew geared up, we go to the insurance article in the declaration and to the maintenance responsibility chart, which is ordinarily a table nobody has opened.
For an always-ready response, a moisture meter and thermal imaging show whether the wet material is in your unit, in a party wall or in a shared chase.
So mobilization stays on track, builder grade cabinets, original tile and original carpet are treated differently from the kitchen you installed in 2019.
For an always-ready response, portable extractors reach through corridors, elevators and stairwells to pull water from carpet, padding and hard flooring. With a crew geared up, deeper water gets pumped before extraction starts.
With a crew geared up, shared assemblies are dried through small access points and cavity drying where possible, rather than opening a neighbor's finish.
Because we answer at any hour, anything in a corridor, riser closet, roof assembly or mechanical space needs association authorization. With a crew geared up, we handle that request, including any paperwork their vendor process demands.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
Here is how we ordinarily handle condo water cleanup near the United States.
With a crew geared up, let our standby desk know your floor, what is wet, and what sits directly above and below you.
Your callFor an always-ready response, in unit angle stops, the toilet supply stop and appliance valves are yours to close.
+5 minutesBecause we answer at any hour, most declarations require prompt written notice of a loss affecting common elements. For an always-ready response, send it by email or portal even if you already phoned, and keep the timestamp.
+10 minutesSo mobilization stays on track, wide shots of each affected room from the doorway, then close shots of wet finishes and the boundary between original and upgraded materials.
+20 minutesBecause we answer at any hour, we meter your unit, then check the units above and below where access allows, along with the shared chase.
On arrivalWith a crew geared up, water comes out of carpet, padding and hard flooring, and contents are lifted and blocked.
First hours on siteBecause we answer at any hour, the drying set is positioned and contained at the entry on day one, so shared hallways stay clear and usable.
Before we leaveUnderstanding the cost
With a crew geared up, we explain the recommended work and price before you approve the job. With a crew geared up, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| One room of a condo unit, clean water, extraction plus three to four days of drying | Nationwide cost range. A supply line or fixture caught in short order, with little or no material removal. | $1,200 to $3,000 |
| Whole condo unit affected, clean water | Nationwide cost range. Several rooms on one level with padding removal, partial drywall cutting and five to seven days of gear. | $3,000 to $8,000 |
| Party wall or riser chase drying, per wall assembly | Nationwide cost range. Above a standard one room cavity dry because the far side needs a second unit's access and notice. | $800 to $3,000 |
| Ceiling cleanup after a leak from the unit above | Nationwide cost range. Covers drying or partial removal of the ceiling plane, joist bay drying and cleanup below. | $500 to $2,500 |
| Vertical stack loss across three or four units | Nationwide cost range. Multiple units, shared assemblies and a week or more of gear across the run. | $10,000 to $35,000 |
| Condo work priced by affected area, clean water | Nationwide cost range. Useful for comparing an association vendor's number against an independent one. | $3 to $7 per square foot |
| Association master policy deductible commonly charged back to the owner | With a crew geared up, not our fee. So mobilization stays on track, this is the typical master deductible range nationally, and larger associations carry higher ones. | $5,000 to $50,000 |
| After hours or overnight dispatch charge | Nationwide cost range. Charged once, on the first site call, for nights, weekends and holidays. | $100 to $400 |
Which policy owns each item
For an always-ready response, this is the biggest cost variable in a condo and it is not about labor.
Original specification versus your upgrades
For an always-ready response, original builder finishes are priced at original specification by the association's adjuster.
How much of the unit is wet
So mobilization stays on track, pricing tracks affected square footage, not the size of the unit deed.
How clean the water was
Supply line water is the cleanest case and preserves the most finish.
Shared assemblies involved
So mobilization stays on track, drying a party wall, a chase or a floor assembly between units takes longer than drying a room.
Building access and rules
Because we answer at any hour, elevator reservations, loading dock windows, restricted work hours and long corridor hose runs all add labor.
Why timing counts
For an always-ready response, water can keep moving into nearby materials even when the surface looks dry.
So mobilization stays on track, master policy deductibles are in most cases five thousand to fifty thousand dollars, and larger associations run higher.
So mobilization stays on track, an association adjuster prices the building as originally specified.
Because we answer at any hour, party walls and stacked units share floor assemblies and wall cavities, so water travels sideways and down.
Because we answer at any hour, damp material at room temperature is all it needs.
Helpful service information
Because we answer at any hour, start with the short explanation. For an always-ready response, open a card if you want a little more detail.
Declarations and bylaws normally include a maintenance responsibility chart that lists building components down one side and assigns each to the association or the unit owner.
The single most useful document in a condo water loss is a table most owners have never opened.
Bathrooms and kitchens are stacked vertically to share a plumbing riser, and the chase around that riser is a highway for water.
Condos concentrate water through stacked units and shared assemblies, so direction of travel is the finding that counts.
For an always-ready response, an association adjuster prices the unit as originally specified, because that is what the master policy insures under most wordings.
So mobilization stays on track, improvements and betterments is the phrase that decides whether you get your kitchen back or a builder grade version of it.
Help near you
Choose your area below, or call (888) 657-0846 and describe what happened.
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Get a Quote: (888) 657-0846Common questions
Because we answer at any hour, it depends on what got wet and on your declaration's insurance article.
Because we answer at any hour, bare walls means the master policy insures the structure and stops at the unfinished studs, so drywall, flooring, cabinets and fixtures are on your policy.
Because we answer at any hour, many declarations do allow the association to charge its deductible, or a share of it, to the unit where a loss originated.
Because we answer at any hour, it pays your share when the association assesses owners for a loss, including a deductible passed to your unit.
So mobilization stays on track, move what you can away from the drip line, then send written notice to the managing agent and ask for a work order reference.
For an always-ready response, as a nationwide cost range, one wet room with a few days of drying in most cases runs $1,200 to $3,000.
For an always-ready response, not for work inside your own unit boundary, which you can authorize yourself. For an always-ready response, anything in a corridor, riser closet, roof assembly or another owner's unit needs association authorization, and we request it directly.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
With a crew geared up, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.
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