The meter's low flow indicator keeps turning with everything shut off
For an always-ready response, that little triangle or dial moving with no fixture running proves water is escaping somewhere on the supply side.
Source of the water
Nationwide
Our always-ready team uses moisture level numbers and targeted inspection to locate hidden leaks and define how far the water has spread.
Signs to look for
With a crew geared up, if you notice any of these problems, call us before water has more time to spread into nearby materials.
For an always-ready response, that little triangle or dial moving with no fixture running proves water is escaping somewhere on the supply side.
Because we answer at any hour, smart meters flag flow that never drops to zero across a whole day. So mobilization stays on track, those alerts frequently reach the property before any water is visible inside the building.
With a crew geared up, pressurized water escaping through a small opening makes a steady high frequency sound.
Because we answer at any hour, an underground service line leak waters the ground above it long before it surfaces.
With a crew geared up, evaporation accounts for roughly a quarter inch daily in most conditions.
Because we answer at any hour, a cracked lateral or a valve that will not seat keeps feeding one zone continuously.
What happens
Our always-ready team adjusts the work to what got wet, how far the water traveled, and which materials can be saved.
For an always-ready response, supply, drain, irrigation, pool and hydronic heating all leak differently and are found with different methods.
With a crew geared up, we watch the water meter while closing isolation valves one at a time, section by section.
So mobilization stays on track, the main is closed and a pressure gauge is fitted at a hose bib or a laundry connection.
Because we answer at any hour, isolating at the hot water outlet splits the system in half.
With a crew geared up, an acoustic listening device and a ground microphone amplify the sound of water escaping under pressure.
A leak noise correlator places sensors at two access points and calculates the leak position from the tiny difference in crew crew arrival times.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
Here is how we ordinarily handle leak detection near the United States.
So mobilization stays on track, meter movement, a wet spot, a sound, a bill, or a failed pressure test all start the search in different places.
Your callFor an always-ready response, close every fixture, then look at the water meter and note whether the low flow indicator moves.
+10 minutesBecause we answer at any hour, we verify whether this is supply, drain, irrigation, pool or heating. Because we answer at any hour, detection methods are system specific, and starting on the wrong one wastes an hour.
On arrivalFor an always-ready response, sections are closed one at a time while the meter is watched. Because we answer at any hour, each closure that stops the flow shrinks the search area, in many cases by more than half.
First 20 minutesWith a crew geared up, a gauge on a closed system tells us whether pressure holds, and how fast it falls if it does not.
Next 20 minutesBecause we answer at any hour, we map where the pipe runs, then listen along it with a ground microphone or a wall probe.
Mid visitWith a crew geared up, long buried runs get a leak noise correlator, and quiet or plastic lines get tracer gas.
As neededUnderstanding the cost
With a crew geared up, we explain the recommended work and price before you approve the job. With a crew geared up, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Standard leak detection visit, accessible plumbing, one system | Nationwide cost range for isolation, pressure testing and an acoustic sweep with a marked location. | $150 to $400 |
| Slab leak location using acoustic listening with thermal screening | Nationwide cost range. The common band for locating a leak under a slab on grade. | $250 to $600 |
| Underground water service line leak location between the meter and the house | Nationwide cost range including line tracing and correlation on a buried run. | $300 to $800 |
| Tracer gas testing where acoustic methods cannot isolate the line | Nationwide cost range. Used on plastic pipe, low pressure lines and noisy sites. | $350 to $900 |
| Pool or irrigation line leak location | Nationwide cost range. Pressure testing each line and zone, then locating the failed section. | $300 to $700 |
| Written detection report with photographs for a carrier or a builder | Nationwide cost range added to the detection fee when formal documentation is required. | $100 to $300 |
| After hours or emergency detection dispatch | Nationwide cost range for nights, weekends and holidays, billed once rather than per hour. | $100 to $400 nationally |
Which system is leaking
A supply line under pressure is the most locatable. Drains, irrigation and pool plumbing each need different gear and take longer.
Whether the pipe route is known
If nobody knows where the line runs, tracing has to happen before listening can start. On older properties that is frequently half the site call.
Slab, wall, crawl space or underground
For an always-ready response, an accessible wall or crawl space is quick.
Pipe material and depth
With a crew geared up, metal pipe carries leak sound well and is easier to hear.
Background noise conditions
For an always-ready response, traffic, machinery, wind and a busy building all mask the sound of a leak.
Access and what has to be moved
So mobilization stays on track, furniture, stored goods, landscaping and finished surfaces all slow the sweep down.
Why timing counts
For an always-ready response, water can keep moving into nearby materials even when the surface looks dry.
With a crew geared up, two or three wrong holes in tile, drywall and flooring exceed a detection fee in short order, and the repairs are visible afterward.
So mobilization stays on track, replacing the section somebody suspected is how a stain returns three weeks later. Because we answer at any hour, the second site call costs more than getting it right once.
For an always-ready response, a pressurized leak runs continuously, unlike a drip that only leaks when a fixture is used.
With a crew geared up, a leak under or near a foundation moves soil as well as water.
Helpful service information
Because we answer at any hour, start with the short explanation. For an always-ready response, open a card if you want a little more detail.
The first move is deciding which system is losing water: pressurized supply, gravity drain, irrigation, pool plumbing or a heating loop.
Leak detection is a process of elimination, and the tools come last. The first move is deciding which system is losing water: pressurized supply, gravity drain, irrigation, pool plumbing or a heating loop.
A ground microphone on concrete or soil, or a probe against a wall, amplifies it while filtering traffic and machinery out.
Acoustics work because pressurized water forced through a small opening makes a steady, characteristic sound. A ground microphone on concrete or soil, or a probe against a wall, amplifies it while filtering traffic and machinery out.
Because we answer at any hour, the line is drained and charged with a hydrogen and nitrogen mix, safe and non toxic at the concentrations used.
Because we answer at any hour, when nothing can be heard, tracer gas takes over. Because we answer at any hour, the line is drained and charged with a hydrogen and nitrogen mix, safe and non toxic at the concentrations used.
Help near you
Choose your area below, or call (888) 657-0846 and describe what happened.
You may also need
Our always-ready team uses meters and thermal imaging to find hidden moisture, mark affected areas, and guide a focused drying plan.
Get a Quote: (888) 657-0846Our always-ready team locates moisture from slab leaks and dries flooring, walls, and contents affected by water rising through the foundation.
Get a Quote: (888) 657-0846Our always-ready team extracts water from leaking pipes, checks nearby cavities and flooring, and dries materials affected before the leak was found.
Get a Quote: (888) 657-0846Our always-ready team cleans up plumbing leaks and overflows, removes standing water, and dries walls, floors, cabinets, and nearby rooms.
Get a Quote: (888) 657-0846Our always-ready team handles damage from a burst pipe by extracting water, opening wet cavities, and drying affected building materials.
Get a Quote: (888) 657-0846Our always-ready team identifies the water source, measures visible and hidden moisture, documents damage, and recommends an appropriate cleanup and drying plan.
Get a Quote: (888) 657-0846Our always-ready team handles high-volume water from a main break with extraction, moisture mapping, damaged-material removal, and structural drying.
Get a Quote: (888) 657-0846Our always-ready team finds moisture inside walls and uses targeted drying or controlled removal to shield framing and nearby finishes.
Get a Quote: (888) 657-0846Common questions
For an always-ready response, it is the service of locating the source of an escaping water leak without demolishing the building to find it.
For an always-ready response, they answer opposite questions. With a crew geared up, detection finds where the water is coming from so it can be repaired. For an always-ready response, moisture mapping measures how far the water has already spread so the right materials get dried.
Because we answer at any hour, that is the entire point of the service. With a crew geared up, acoustic listening, correlation, line tracing and tracer gas all work from the surface.
So mobilization stays on track, on a pressurized metal line in reasonable conditions we are in many cases within a foot. So mobilization stays on track, plastic pipe, deep burial and heavy background noise widen that.
So mobilization stays on track, no. With a crew geared up, we locate, mark and document, and your plumber makes the repair.
So mobilization stays on track, water escaping a pressurized pipe creates a steady sound as it forces through a small opening.
For an always-ready response, the line is drained and filled with a hydrogen and nitrogen mix, which is a safe, non toxic blend at the dilution used.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
With a crew geared up, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.
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