The bottom row of boxes is dark several inches up the sides
For an always-ready response, paper wicks water upward fast, so a shallow puddle can soak the lower third of a box.
Specialty cleanup
Nationwide
Our always-ready team stabilizes and dries wet documents, files, photographs, and records using methods selected for the material and damage level.
Signs to look for
With a crew geared up, if you notice any of these problems, call us before water has more time to spread into nearby materials.
For an always-ready response, paper wicks water upward fast, so a shallow puddle can soak the lower third of a box.
With a crew geared up, cellulose fibers take on water and expand, which is why a wet file expands beyond its folder.
With a crew geared up, water soluble ink spreads at the edges of every stroke before anything dries.
Because we answer at any hour, coated paper releases its clay coating when wet and glues the sheets to each other, which the trade calls blocking.
With a crew geared up, paper is almost pure cellulose, which makes it a food source rather than just a victim.
With a crew geared up, wet pages expand while the binding does not, so the block cockles into a wave and the hinges tear.
What happens
Our always-ready team adjusts the work to what got wet, how far the water traveled, and which materials can be saved.
With a crew geared up, we sort with you into irreplaceable, legally required, and simply re-printable.
For an always-ready response, blast freezing at commercial temperatures halts swelling, ink migration and microbial growth where they are.
So mobilization stays on track, each box is numbered, described and logged onto an inventory manifest before it leaves the building.
So mobilization stays on track, files go in upright and loose, bound volumes go spine down, and freezer paper is used for interleaving where sheets would otherwise fuse.
So mobilization stays on track, frozen records go into a chamber where low pressure lets ice leave as vapor without melting first.
For an always-ready response, lightly damp files and books can be dried in a controlled desiccant chamber at very low humidity.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
Here is how we ordinarily handle document drying near the United States.
Because we answer at any hour, we ask what the records are, how wet they got, and what the water was.
Your callWith a crew geared up, we work through what is irreplaceable, what carries a retention obligation, and what is simply re-printable.
+15 minutesBecause we answer at any hour, look at the room from the doorway rather than walking into it, and if water is standing, hold off until power to the area is confirmed off.
Before we arriveSo mobilization stays on track, boxes are numbered onto the manifest, packed to shield the paper block, and interleaved with freezer paper where sheets are already sticking.
On arrivalSo mobilization stays on track, records reach blast freezing temperatures within hours of pickup, which halts swelling, ink bleed and microbial growth.
Same dayFor an always-ready response, saturated paper and bound volumes are scheduled for vacuum freeze drying, damp material goes to a desiccant chamber, and photographic media are set aside for a conservator.
Days 1 to 2For an always-ready response, in the chamber, ice sublimates straight to vapor so pages dry without going through a wet stage again.
1 to 3 weeksUnderstanding the cost
With a crew geared up, we explain the recommended work and price before you approve the job. With a crew geared up, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Vacuum freeze drying, priced per cubic foot of records | Nationwide cost range. A standard file box is roughly 1.2 cubic feet. | $20 to $40 |
| Vacuum freeze drying, per standard file box | Nationwide cost range for plain paper records in clean water condition. | $25 to $50 |
| Pickup, inventory, packing and freeze stabilization minimum | Nationwide cost range for the first site call, including manifest and transport to freezing. | $300 to $900 |
| Frozen holding storage, per box per month | Nationwide cost range while triage decisions or a chamber slot are pending. | $5 to $20 |
| On site air or desiccant drying of a few damp boxes | Nationwide cost range. Only appropriate for small quantities that were damp rather than soaked. | $200 to $800 |
| Whole file room, roughly 100 to 300 boxes, freeze through return | Nationwide cost range covering triage, freezing, drying, rehousing and reconciliation. | $4,000 to $18,000 |
| Sterilization of contaminated records at a specialty facility, per box | Nationwide cost range added to drying where sewage or floodwater reached the paper. | $10 to $35 |
| Digitization instead of restoration, per standard box | Nationwide cost range for scanning and indexing, useful to compare against drying the same box. | $75 to $200 |
Volume, measured in cubic feet
With a crew geared up, drying is priced by the space the records occupy, and a standard file box is roughly 1.2 cubic feet.
How wet the paper is
For an always-ready response, damp files can go to a desiccant chamber, which is cheaper and faster.
The mix of media
With a crew geared up, plain office paper is straightforward. So mobilization stays on track, bound volumes, coated paper, blueprints and mixed folders take hand work and slower cycles.
Water category and contamination
For an always-ready response, clean water records are dried and returned.
Rush handling
A same calendar day pickup, an out of hours freeze or a priority chamber slot for a small critical batch all carry a premium.
Pickup, transport and distance
Someone has to inventory, pack, load and haul the boxes to freezing, and mileage counts. Very small quantities can sometimes be handled on location instead.
Why timing counts
For an always-ready response, water can keep moving into nearby materials even when the surface looks dry.
For an always-ready response, cellulose is food, and damp files in still air can support microbial growth within 24 to 48 hours.
So mobilization stays on track, water soluble ink keeps spreading for as long as the page is wet.
So mobilization stays on track, glossy and coated paper left to dry in contact glues itself together, and blocking is the one failure with almost no recovery path.
So mobilization stays on track, swollen pages that dry under pressure keep the wave, the crease and the crush.
Helpful service information
Because we answer at any hour, start with the short explanation. For an always-ready response, open a card if you want a little more detail.
It is almost pure cellulose, so it absorbs water in short order and it also feeds microbial growth once damp.
Paper is the fastest clock in a wet building. It is almost pure cellulose, so it absorbs water in short order and it also feeds microbial growth once damp.
For an always-ready response, lower the pressure around frozen material far enough and ice turns directly into vapor without becoming liquid first.
For an always-ready response, vacuum freeze drying works because of a physical shortcut. For an always-ready response, lower the pressure around frozen material far enough and ice turns directly into vapor without becoming liquid first.
Plain paper files, ledgers, blueprints and most bound volumes recover well when they are frozen early.
Honest decisions by medium save people money. Plain paper files, ledgers, blueprints and most bound volumes recover well when they are frozen early.
Help near you
Choose your area below, or call (888) 657-0846 and describe what happened.
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Get a Quote: (888) 657-0846Common questions
So mobilization stays on track, nationally, vacuum freeze drying runs about $20 to $40 per cubic foot, which is roughly $25 to $50 for a standard file box.
For an always-ready response, because freezing stops the clock. Because we answer at any hour, below freezing, paper stops swelling, ink stops migrating, and microbial growth stops advancing.
With a crew geared up, no, and the speed is the reason. For an always-ready response, rapid blast freezing forms very small ice crystals, while slow freezing in a domestic freezer grows large ones that distort the fiber.
For an always-ready response, frozen records go into a sealed chamber and the air pressure is lowered a long way.
So mobilization stays on track, freezing happens the same calendar day in most cases. So mobilization stays on track, a chamber cycle ordinarily runs one to three weeks, and large volumes take longer.
With a crew geared up, a few damp folders can be air dried with interleaving and dry moving air, and we will tell you honestly when that is enough.
So mobilization stays on track, plain paper files, ledgers, bound volumes and most office records come back well. Because we answer at any hour, coated and glossy paper that fully dried while stuck together is the worst case, because blocking rarely separates.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
With a crew geared up, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.
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